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How to Handle Inter-Floor Leakage in a Strata Scheme

Inter-floor leakage is a common and frustrating issue in strata developments. When inter-floor leakage occurs, it often affects multiple residents and can lead to prolonged repair processes and disputes between neighbours. Addressing inter-floor leakage promptly is crucial to prevent further damage to your property and the homes below. Fortunately, the Strata Management Regulations 2015 provide clear guidelines for effectively managing inter-floor leakage. For professional help, Seven Engineering Group offers advanced solutions to detect and repair inter-floor leakage in your strata property. Call: +6014-3200 051 | Visit: Seven Engineering Group

Water leakages inspection equipment and services.

Steps to Address Inter-Floor Leakage

1. Reporting the Leakage

First, the affected parcel owner should notify the relevant authority, such as the developer, joint management body, management corporation, or subsidiary management corporation (referred to as “Management”). This initial step is essential for prompt action.

2. What Happens After Reporting?

After receiving the notice, the Management must inspect the affected parcel, other relevant units, and common property within seven days. This inspection helps determine the cause of the leakage and the responsible party. During this process, Seven Engineering Group can assist by ensuring an accurate diagnosis and efficient repairs.

3. How is Responsibility Determined?

The SMR outlines key considerations for determining responsibility:

  • Parcel Above or Common Property: The defect generally originates from the parcel above or from the common property unless proven otherwise.
  • Common Property Defects: Issues with shared water meters, pipes, or other utilities serving more than one parcel are considered common property defects.
  • Individual Parcel Defects: If the defect only affects one parcel, it is deemed the responsibility of that parcel, even if the utilities are located in common areas.

What to Expect After Inspection

Once the inspection is complete, the Management must issue a certificate of inspection (Form 28) within five days. This certificate specifies the cause of the leakage and identifies the party responsible for repairs.

4. Disagreeing with the Findings

If a parcel owner disagrees with the inspection findings, they can escalate the issue to the Commissioner of Building (COB). The COB will reassess the case, and all parties must comply with the COB’s decision.

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Seven Engineering Group – Your Trusted Partner

Dealing with inter-floor leakage in strata developments can be stressful, but Seven Engineering Group offers a reliable, stress-free solution. Their team uses cutting-edge technology, such as ultrasound acoustic leak detection, to pinpoint and repair leaks without causing additional damage to your property.

To ensure your strata property is safe and secure, contact Seven Engineering Group today!
Call: +6014-3200 051 | Visit: Seven Engineering Group

Refusal to Allow Access

It’s crucial for parcel owners to allow access for inspections and repairs. Refusing access after receiving seven days’ written notice constitutes a criminal offense. In emergencies, such as when there’s a risk of flooding or danger to life, the notice period may be waived.

No Action Taken?

If no action occurs after the notice, the affected parcel owner has legal recourse. They can initiate legal proceedings or refer the matter to the Strata Management Tribunals for resolution.

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Conclusion

The Strata Management Regulations 2015 provide clear procedures for addressing inter-floor leakage issues in strata developments. Parcel owners should follow the steps outlined in SMR before seeking external legal help.

For a hassle-free solution, Seven Engineering Group offers comprehensive services to fix leaks quickly and efficiently.
Call: +6014-3200 051 | Visit: Seven Engineering Group